How it works
From the first question to a running system.
You don't need to understand an IT landscape. You only need to know what your AI should be able to do. From the hardware to a ready-to-use company AI, we handle the setup; you provide the questions, the data and the permissions. There are five steps, and for each one you get feedback that corresponds to a real work step.
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Clarify requirements
In the configurator or in a conversation, we clarify: How many employees should use the AI? What tasks are coming up? Which documents and storage locations should the AI know? Do you already have hardware that might be suitable? This takes half an hour, not a full workshop day.
You get: a recommendation for which package suits you, and an honest answer if a smaller one is enough.
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Configure and quote
You choose the starting package, add capabilities or remove them, and set the number of users. Every change immediately shows the new price. The configuration becomes a written quote: no surprises, no small print.
You get: a fixed-price quote with a description of services and a timeline.
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Order and preparation
After your order, we review the requirements in detail, configure the AI and plan the setup with you. In parallel, you put together the knowledge sources: which folders, which systems, which access permissions. We help with the selection: less is often more at the start.
You get: an overview of the ten work steps through to handover: in the customer portal, once it's activated for you, and by e-mail from your contact person until then.
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Setup and customisation
The system is delivered and commissioned, remotely or on-site at your premises. We integrate the models, connect your knowledge sources and adapt the AI to your terminology, rules and roles. We then check together with you, using real questions, whether the answers are correct.
You get: an AI that knows your company, and quality assurance based on your own cases.
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Handover and operation
We hand over the system, train your contact persons and activate the learning portal. From now on, your AI runs on your premises. Support knows your system, the live webinars bring new possibilities, and if you like, we take care of maintenance and updates via Remote Service.
You get: a running system, trained employees and contact persons who know you by name.
Customer portal
You can see what we're currently working on.
After your order, the customer portal shows every work step, from receipt to installation. No guesswork, no need to follow up. And no status update that isn't backed by real work.
- Ten steps that reflect real work steps
- Documents, quote and logs in one place
- Later: AI status, support, learning portal and webinars
- Order received
- Requirements reviewed
- AI configuration
- Setup planned
- Models integrated
- Knowledge sources prepared
- AI customised / trained
- Quality assurance
- Handover
- Shipping / installation
What we need from you
Less than you think.
You don't need an IT department or an AI strategy. Four things are enough to get started.
- A contact person who knows where the documents are and who is allowed to access what.
- A place with power and network: a shelf space for the Compact system, a rack slot for the server class.
- An initial selection of knowledge sources: a few folders for your AI to start with. You can expand at any time.
- Ten real questions from your everyday work, which we use together to check whether the answers are correct.
Frequently asked questions
About the process
How long does it take from order to operation?
It depends on hardware availability and the scope of the knowledge sources. We give you the specific timeline in the quote and track it in the customer portal. We don't promise a number of weeks we can't keep.
Remote or on-site?
Remote setup is included in every package: the system arrives pre-configured, you connect it, and we set up the rest remotely, in a session that you approve. On-site setup is included in the AI Enterprise package and can be added for the other packages.
What happens to our documents during setup?
They stay with you. Connecting the knowledge sources happens on your system, in your network. We don't need a copy of your data, neither for the setup nor for the customisation.
Do our employees need to be trained?
The interface is as simple as a chat. Contact persons get a handover training session, and everyone else has the video learning portal and the live webinars. Experience shows that most people simply get started and then ask what else is possible.
What if we want more after setup?
Capabilities, users and knowledge sources can be expanded at any time. You configure the expansion just like the first time, and we implement it. No repurchase, no reinstallation.
Ready for your own AI?
Put your package together in a few minutes, or first check whether your existing hardware is sufficient.